Privacy Policy

Last Updated: April 28th, 2024

At LALA Guide we are committed to respecting your privacy and personal data. This privacy notice provides you with details about how we collect, use, transfer and process personal data through your use of our website: www.lalaguide.com. This applies to data collected when you use our website or interact with us through social media or email.

Personal data is defined as any information about an individual from which that individual can be identified. It does not included anonymous data, where the identity or identifying information has been removed

Our website is designed for a general audience but we will not knowingly collect any data from children under the age of 13 or knowingly sell or promote products to children. By providing us with your data, you warrant to us that you are over 13 years of age. If you are under 13, you are not permitted to use or submit your data to this website.

Personal Data We Collect and Why

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We desire to create a peaceful online environment and ask that ideas expressed via comment be done with respect. We will not allow comments that include:

– hate speech of any kind
– racism
– sexism
– homophobia or negativity directed towards LGBTQ+ community
– negativity directed towards any religious group
– threats to us or other visitors
– violation of copyrights, trademarks, etc.

Comments deemed to be spam or solely promotional in nature will be deleted. Including a link to relevant content is permitted as long as comment is relevant to the topic at hand. Visitor comments may be checked through an automated spam detection service.

We reserve the right to edit or delete comments as we see fit, without explanation or notification.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Communication

We collect communication data that includes any communication you send to us through the contact form on our website, through email, text social media messaging, social media posting or any other communication. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our legitimate interests are to reply to communications sent to us, keep records and to establish, pursue or defend legal claims, giving us lawful ground for this processing.

We may use this data to send relevant online content or advertisements to you and to measure or understand the effectiveness of this advertising. Our legitimate interests are to grow our business, giving us lawful ground for this processing. We may also use such data to send other marketing communications to you by consent or legitimate interests, giving us lawful ground for this processing.

Cookies

Cookies are data files placed on your device or computer and may contain an anonymous unique identifier. Cookies do not typically contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

By using this site and choosing to “Allow Cookies” when prompted, you consent to the use of such cookies and the sharing of data captured by such cookies with our third party partners. Cookies may be disabled by you at your discretion.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Articles, posts and products on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Purchases

When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. This information is used for the legitimate interest of processing your payment, sending your product and communication with you during and after the shipping process, giving us lawful ground for this processing.

Analytics

We may use third-party service providers to monitor and analyze the use of our website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Who We Share Your Data With

We work with affiliate third-party partners who may obtain your data through their own cookies, log files, web beacons, tags or pixels that are activated in your clicking through to their site. We do not sell visitors’ personal information to these third party websites.

How Long We Retain Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purpose of satisfying any legal, accounting or reporting requirements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

Under data protection laws, you have rights in relation to your personal data that includes the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. If you wish to exercise these rights please email us at thelalaguide@gmail.com.

This also goes for European residents, who we note that we are processing your information in order to fulfill contracts we might have with you (for example making a purchase through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

We may disclose or share your personal data where you have consented for us to do so. This may include if you have consented to receive marketing materials from third parties, affiliate networks through whom you have accessed our website, affiliate networks you have accessed through our website, or if we are under a duty to disclose or share your personal data to comply with a legal obligation.

Your Contact Information

Personal data such as email address, billing address, delivery address, location, country, telephone number and social media ID may be collected as needed to perform legitimate interests of the site services.

Additional information

How We Protect Your Data

We have security measures in place to prevent your personal data from being accidentally lost, altered, disclosed, used or accessed without authorization. Your personal data is only allowed access by employees and partners who have direct business in needing to know such data.

Affiliate Disclaimer

Some areas of our site will provide a link for you to purchase various products and services online provided by merchants other than us. Some of the links are affiliate links, which means if you click the link and purchase the item, we will receive an affiliate commission. We disclose this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. Additionally, these merchants will likely have privacy and data collection practices that vary from our own. If you make a purchase from a merchant on their site or a site we have posted a link to, the information obtained during your time on that merchant’s store or website, and the information you provide as a part of the transaction, such as your name, e-mail address, mailing address, telephone number, and credit card number, may be collected by the merchant and us. For more information regarding an individual merchant, its online stores, its privacy policies, and/or any additional terms and conditions that may apply, review their own policies or contact the merchant directly.

Contact Us

For more information about our privacy practices, questions or complaints, please contact us by e-mail at thelalaguide@gmail.com.